Auckland Airport (AKL)
Facilities and Services

(Auckland, North Island, New Zealand NZ)

Passengers flying into or out of Auckland Airport (AKL) can take advantage of the plentiful facilities onsite, within both the International and Domestic terminal buildings. There are more than 100 shops available, meaning that if you are looking for that last minute gift or holiday memento, you will certainly be spoilt for choice.

Located just after security, there is a useful Collection Point for shoppers visiting Auckland, where good purchased from participating shops across New Zealand are sent to the airport for your collection when you fly out of the country. Alternatively, perhaps you have arrived early and have time for a meal at one of the restaurants, such as the Hayama Sushi Bar and its authentic Japanese cuisine, or the Silk Road Restaurant, where Asian dishes include flavours from China, India and Thailand.

Airport Information Desks

Tel: +64 (0)9 275 6467
There are various service and information decks at Christchurch Airport, for airlines such as Air New Zealand, Emirates, Menzies and Qantas. You may also like to visit the Flight Centre (travel agent) or the i-Site Visitor Centre, which is operated by Tourism Auckland and is the place to come if you need to arrange transport tickets accommodation or a sightseeing excursion, or perhaps fancy renting a car or campervan.

Shops, Duty-Free and Retail Outlets

Auckland Airport features good shopping facilities, with a huge number of shops distributed around the International Terminal and Domestic Terminal buildings. Just a short distance from the terminals, off George Bolt Memorial Drive / John Goultir Drive, the Airport Shopping Centre provides further opportunities. The main shops within the terminals include:

  • Adidas - including official All Blacks and Super Rugby
  • Artport - original paintings and prints
  • Beachwear - beach accessories
  • Bennetts of Mangawhai Chocolates - luxury confectionary
  • Carri On - luggage and bags
  • DFS Galleria - duty free goods
  • JR Duty Free - duty free goods
  • Kiwi Discovery - New Zealand health foods
  • Marino Discovery - fashion brands
  • News Travels - books and newspapers
  • NZ and Beyond - leatherwear and gifts
  • Relay - news and books
  • Sunglass Hut - with designer sunglasses

Bars, Cafés and Restaurants

There are plenty of good dining options at Auckland Airport, offering a vast choice of New Zealand and international cuisine, together with basic snack foods, such as pastries, cakes and sandwiches. Choose between:

  • Burger King
  • Dunkin Donuts
  • Espresso Plus
  • Hayama Sushi
  • Mac's Down Under
  • McDonald's
  • Silk Road
  • Subway
  • Sumo Salad
  • Tank Juice
  • The Bach Alehouse and Cafe
  • Velluto Espresso Bar
  • Wishbone

Currency Exchange, Communications and Banking Facilities

At the Travelex stores you will find more than 50 different foreign currencies, whilst also being able to pre-order currencies where required. The 'Rate Advantage' scheme allow you to convert any remaining holiday cash back to your local currency as a special wholesale rate, for an initial small free. At Travelex you can also arrange travellers cheques, money transfers, wires and other money services. You can even purchase phone cards here.

Business and Conference Facilities

Business amenities include two large conference rooms in the International Terminal building, and additional meeting rooms within the Domestic Terminal, such as the 'Clubhouse', the 'Cabin' and the 'Coachrooms'. Business facilities include telephones, photocopying, audiovisual equipment and fast Internet access, laptop connections and spacious VIP airport lounges, including the Akarana Lounge.

Other Facilities

Other facilities at AKL include an airline sales desk, luggage storage, luggage trolleys, bicycle facilities, regular flight announcements, airport Internet kiosks, lost property desks, passenger assistance, Muslim prayer mats, medical services and basic first aid facilities. Auckland Airport also features public phones operated by both coins and phone cards, a popular museum, nursery facilities for young babies, baby changing areas in the female toilets, a childcare centre, a children's entertainment centre, indoor and outdoor playground areas for children, designated smoking areas in the terminal forecourts, bathrooms and shower facilities, a miniature golf course, day rooms, video games and drinking water fountains.

Auckland Airport AKL

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